Brendan Crowley
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Recent activity by Brendan Crowley-
This query is great for a singular field. However, if I wanted to apply this attribute for multiple checkbox fields in the same query it won't let me unless I include all the null values. Is there ...
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+ 1 for this request. Any update here?
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+ 1 for having an owner and assignee field on tickets. One agent may need other teams/individuals to work on the ticket they are ultimately responsible for solving. Changing the assignee removes t...
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@... Thanks for the response. Do you know of any app or way I can accomplish what I'm looking for here? Anything you could provide would be much appreciated. Thanks,
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Hello @..., Following up on Vita's message, is there any update on where this feature stands in Zendesk's roadmap? If I have a ticket that is purely between two agents, the change in status isn't h...