Fredrik Tuvlind

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Latest activity by Fredrik Tuvlind
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    Fredrik Tuvlind commented,

    Hi. We've been having problems with customers getting stuck at the end step and not being able to exit the transfer to agent "flow". Is there any way to have a callback to start over from the top a...

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    Fredrik Tuvlind commented,

    Hi. We're having some problems with the talk to agent flow. It seems like as soon as the person presses the transfer to agent part they are locked into that flow. No matter what they do the "ticket...