Ellie Simpson
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Last activity
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Activity overview
Latest activity by Ellie Simpson-
Ellie Simpson commented,
Hey Zendesk, Are there updates on this? We never, ever, ever use the Dashboard. And we don't want agents to use it as they have very specific Views set up for them.
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Ellie Simpson commented,
We'd very much like the ability to customise the dashboard, and also to remove it completely from agents' Zendesk. It's very irritating that the first "view" they see is of the dashboard (which we ...