Barry Finder

@ Christian - The use case for us is fairly simple. We have several products that all share certain components. Since we restrict Help Center content based on organization attributes (namely, which product an organization has), there's not a practical or user-friendly way for us to deliver this content to our end-users without duplicating articles across sections. 

By creating 2 of the same article, we're stuck with:

• Separate URLs for us to link to the same content
• Maintaining the same content in multiple places

Hope this helps.