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Adam Goolie Gould's Avatar

Adam Goolie Gould

Joined May 13, 2021

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Last activity Oct 27, 2021

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ACTIVITY OVERVIEW

Latest activity by Adam Goolie Gould

Adam Goolie Gould commented,

Community comment Feedback - Chat and Messaging (Chat)

+1

While we've only been on Zopim for a week, I've personally seen at least 4 customers ask me "how do I close this thing".

There should be a nice, big, fat "End Chat" button that's not buried under a click.

View comment · Posted May 08, 2015 · Adam Goolie Gould

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Adam Goolie Gould commented,

Community comment Feedback - Help Center (Guide)

Use case example:

We have multiple products, but one registration process for all those products.

Each product has it's own Orders & Sales category, and we want the common registration KB to appear in all Orders & Sales categories rather then duplicating it.

 

 

View comment · Posted Jan 30, 2015 · Adam Goolie Gould

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Adam Goolie Gould commented,

Community comment Feedback - Community Forums (Gather)

This is key functionality in building community engagement and ownership.  

View comment · Posted Sep 23, 2011 · Adam Goolie Gould

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