Adam Goolie Gould

1. Community
2. Feedback - Chat and Messaging (Chat)
3. Close/End Chat button

+1 While we've only been on Zopim for a week, I've personally seen at least 4 customers ask me "how do I close this thing". There should be a nice, big, fat "End Chat" button that's not buried un...

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• Adam Goolie Gould
• Created May 08, 2015 01:16
• 10 votes

1. Community
2. Feedback - Help Center (Guide)
3. Allow articles to be posted to multiple sections

Use case example: We have multiple products, but one registration process for all those products. Each product has it's own Orders & Sales category, and we want the common registration KB to appe...

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• Adam Goolie Gould
• Created January 30, 2015 21:59
• 0 votes

1. Community
2. Feedback - Community Forums (Gather)
3. 'Community' Forum Moderators

This is key functionality in building community engagement and ownership.  

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• Adam Goolie Gould
• Created September 23, 2011 21:04
• 1 vote