Travis Smith

Thanks Creighton! I'm up and running. 

I'm also getting the error that Kevin lists:

Liquid error: undefined method `to_liquid' for #Ticket:0x007fccbda3c028>

My URL:

https://subdomain.zendesk.com/api/v2/users/{{ticket.requester.id}}.json?user[name]={{ticket\_field\_24377455}}

(subdomain is also replaced with my actual sub domain)

I think the problem may be with the authentication? I don't want to require authentication, but I get a 401 message when I test the target without credentials. Any suggestions?