Andrea Saez

Total activity

57
Last activity

February 14, 2022 04:47
Member since

May 13, 2021 04:22
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2
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31

Activity overview

Latest activity by Andrea Saez

Andrea Saez commented, February 13, 2015 16:51
ugh sorry, that didnt format properly... /* Replace images and text in categories*/ if ("Category1" == "Category1") { $(".large-main-image").css("background-image", "url('//p1.zdassets.com/hc/...
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- Andrea Saez
- Created February 13, 2015 16:51
- 0 votes
Andrea Saez commented, February 13, 2015 16:50
Here you go: | /* Replace images and text in categories*/ | | | if ("Category1" == "Category1") { | | | $(".large-main-image").css("background-image", "url('//p1.zdassets.com/hc/the...
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- Andrea Saez
- Created February 13, 2015 16:50
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Andrea Saez commented, February 11, 2015 08:42
Hi Marci, Yes, you would have to create a custom JS script that tells the Help Center when and how to replace text/images/headers. Here's an example
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- Andrea Saez
- Created February 11, 2015 08:42
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Andrea Saez commented, February 23, 2014 14:56
If anyone is interested, designed a simple help center template. You can find it here: http://www.pinterest.com/pin/478929741595308761/
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- Andrea Saez
- Created February 23, 2014 14:56
- 0 votes
Andrea Saez created a post, January 08, 2014 20:49
Managing Projects with Zendesk
1. Community
2. Discussion - Tips and best practices from the community
For companies that aren't yet big enough to use a third party provider to manage projects, the Project Management APP from Zendesk labs will come in handy. This APP allows you to create a Parent ti...
- Andrea Saez
- Created January 08, 2014 20:49
- 40 followers
- 73 comments
- 1 vote
Andrea Saez created a post, October 24, 2013 15:30
Change text for "My Activities" in HC
1. Community
2. Discussion - Tips and best practices from the community
I've seen this question posted quite a bit in the forums, so here is a little how-to on how to change the string for 'My Activities' in HC, as done on http://support.amilia.com Here's how to change...
- Andrea Saez
- Created October 24, 2013 15:30
- 27 followers
- 35 comments
- 0 votes
Andrea Saez commented, October 16, 2013 14:59
The Youtube embed script would also work for this, right? But I see your approach with making this responsive friendly.
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- Andrea Saez
- Created October 16, 2013 14:59
- 0 votes
Andrea Saez created a post, October 15, 2013 20:29
HC Tip: Add "Promoted Articles" to front page + modify text in multiple languages
1. Community
2. Discussion - Tips and best practices from the community
One thing that we really like about HC is adding pinned topics (now known as "Promoted articles") to our front page. In some themes, the tag doesn't come inserted automatically. I worked with Zende...
- Andrea Saez
- Created October 15, 2013 20:29
- 9 followers
- 8 comments
- 0 votes
Andrea Saez commented, October 15, 2013 10:45
lol @ konami code.. now i must do this!
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- Andrea Saez
- Created October 15, 2013 10:45
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Andrea Saez commented, October 04, 2013 15:14
I saw the vid after the fact, it is very helpful !
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- Andrea Saez
- Created October 04, 2013 15:14
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