Lee
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Last activity
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Activity overview
Latest activity by Lee-
Lee commented,
I agree on this as some of our call groups we would like to prioritize. making availability for certain groups only or prioritizing groups would help.
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Lee commented,
Reporting on both Chat and Talk to see how long people are on specific statuses (online, away, wrap-up time) is needed asap. Working from home team managers are having such a problem measuring empl...