Chris Malarky
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Recent activity by Chris Malarky-
Hi @..., I already created a post last week: https://support.zendesk.com/hc/en-us/community/posts/4404884867226-Creating-managing-and-using-organizations
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Great, thanks Heather, and the same to you!
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Hi @..., The second option there, "Can view tickets from user's org", allows that specific user to view any ticket in the Org, but not add any comments. If you do it at the Org level, once you have...
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I realise that this has been mentioned a few times, but the ability to only allow "Add Comments" at the Org level and not per-user still feels backwards. The usual request we get is that a select f...
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Hi @..., I can tell you that the CC Blacklist bug we found when we made the switch has been fixed. I'm still not sure I would make the switch again, given the choice - we still seem to end up with ...