Ben Wanless
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Recent activity by Ben Wanless-
Webhook Activity needs better filters to manage and troubleshoot
I'm trying to research unsuccessful Webhook Activity in order to troubleshoot. This would require a filter for Activity where the Response is not equal or does not include/contain "Successful". Thi...
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Organization Notes and Details fields for Trigger Conditions
Hello! I'm looking to make a trigger based on whether or not the Notes or Details fields are present on the Ticket Organization. These fields are not available to select from the Trigger condition...
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Slack Integration Endpoint API Target Failures
AnsweredHello All, And to anyone using the Zendesk built Slack integration for notifications of tickets via Slack: Our agent noticed that sometimes the associated Slack channel misses a notification. I was...