Jacopo Castello
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Activity overview
Latest activity by Jacopo Castello-
Jacopo Castello commented,
Thank you @..., I've just seen the request that you created, really appreciated!
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Jacopo Castello commented,
Hi @... and thank you for the article! I am currently in the process of writing a master thesis on tickets' volume forecasting and I was wondering if Zendesk's metrics of forecast (MAE, MAPE, etc) ...