Technical Support
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Activity overview
Latest activity by Technical Support-
Technical Support commented,
Right - which is problematic. It means you cannot see ticket comments from within the Case page. You have to jump to Account scroll to the Zendesk Ticket View, find the ticket in the list then clic...
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Technical Support commented,
If Zendesk_Ticket_View were able to be placed on a Lightning Record Page for Case opening to the detail of the Zendesk Ticket based on the related Case.Zendesk_Support_Ticket_ID__c, then it would b...