Nick Lamb
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Total activity21
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Last activity
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Member since
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Activity overview
Latest activity by Nick Lamb-
Nick Lamb commented,
Adam Hanley do you have details on what is cumbersome? The most glaring items for me were comment ordering and somewhat limited markdown support, but I'm interested in anything else painful folks h...
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Nick Lamb commented,
Eckhard Doll ask your account rep to put a freeze on this. I don't know how long that will hold, but we've had them do this until this feature is implemented as the damage to our workflow from scro...
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Nick Lamb commented,
Any updates to this? It continues to be a huge issue for us. Today we had an event that's made this even more pressing where when renaming an organization, it was somehow deleted. This has left the...
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Nick Lamb commented,
“Being considered for the future roadmap” is a disappointing update to this important item. We’ve already spoken to our rep and will be delaying the deployment of the new interface as long as we ca...
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Nick Lamb commented,
This is a continuing pain point for our more security conscious customers. Is there any continued discussion working to, as the original post notes, Disable the 3rd party cookie requirement globally?
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Nick Lamb commented,
Kolten Kittleson just reiterating that this is still the primary reason we haven't switched to the new interface. This remains a blocker for my team as it greatly impacts our workflow to have comme...
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Nick Lamb commented,
@... Appreciate the update. Note: this is the primary reason we have not switched over to Agent workspace.
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Nick Lamb commented,
We're trying to de-admin folks and this is a huge blocker for us.
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Nick Lamb commented,
Is there any update on when this will be configurable in Agent Workspace? This is a blocker for our teams as our tickets get quite large and oldest first would dramatically damage our workflow.
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Nick Lamb commented,
Are there any plans to add this functionality? We have customers asking us to switch ticketing systems because this is missing. This is an urgent need for us.