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Dave Quenzer

Joined May 13, 2021

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Last activity Oct 16, 2021

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Latest activity by Dave Quenzer

Dave Quenzer commented,

CommentTicket basics

Hi Team, is there a way to search for tickets that have multiple responses? For example, if a customer responds with a follow up question after receiving an initial answer.  I've searched on follow up and found lots of info about tickets that are created subsequent to a closed ticket.  That's not what I'm after.  I'm looking for tickets that have multiple responses in a single ticket.  Thanks. 

View comment · Posted Jan 22, 2021 · Dave Quenzer

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