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Ellen Thoresen
Joined May 13, 2021
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Last activity Oct 22, 2021
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Latest activity by Ellen Thoresen
Ellen Thoresen commented,
Community comment Feedback - Community Forums (Gather)
Agree that subscribers should be able to respond via email, same as for ticket comments. If there is no way to answer via email from a comment update, then I would also suggest the 'do not reply to this email'. Also do not put the comment in the email response. not a great option for the customer but would force them to go to your knowledge base to see what the comment was.
View comment · Posted Jun 02, 2014 · Ellen Thoresen
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