Erin Shevlin
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Last activity
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Activity overview
Latest activity by Erin Shevlin-
Erin Shevlin commented,
This report is giving an inaccurate organization count. I added a filter for Ticket Organization Status and selected Active only. That did reduce the count slightly but it's still higher than it sh...
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Erin Shevlin commented,
I don't have these triggers configured to email "requester and ccs" yet it still emails the cc. Is there another setting that is allowing them to still receive these notifications?
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Erin Shevlin commented,
The backlog dataset would be extremely beneficial if it could be filtered on specific fields. For example, if the backlog is growing it would be helpful to filter (or add a row/column) by the On Ho...