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Anatoliy Dobrynskyy
Joined May 13, 2021
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Last activity Oct 22, 2021
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Latest activity by Anatoliy Dobrynskyy
Anatoliy Dobrynskyy commented,
Community comment Feedback - Ticketing system (Support)
We have same concern when asking for the satisfaction and that's why still have not started using it.
I have tried even putting satisfaction placeholder in an email template and trigger that updates the user on a comment so the user will have the option to rate support in each email instead of separate email. But what is not working is that the rate link is asking for a user log in :(
View comment · Posted Jun 07, 2017 · Anatoliy Dobrynskyy
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