
Janaya Cassidy
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Last activity
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Activity overview
Latest activity by Janaya Cassidy-
Janaya Cassidy commented,
Thank-you Giuseppe, when I have a moment I'll give this a try :)
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Janaya Cassidy commented,
Apologies Giuseppe, I think I've left an important detail out, I can go to date range calculated metric on Support: Ticket updates [default] dataset, but I can't seem to choose a ticket based on th...
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Janaya Cassidy commented,
I was in the Ticket Updates dataset earlier and it didn't allow for the use of the Date Range Calculated Metric - is that expected?
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Janaya Cassidy commented,
Good Afternoon! I'm wondering if anyone could help me with the correct code to change the 'Description' field title to a preferred alternative title e.g. Additional Information/Reason. This would a...
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Janaya Cassidy commented,
Just thought I'd flag this article is out of date for the line; Can be used as the hour set for calculating time-based metrics in Insights. All reports will be based in Explore now :-)