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Shane Smith's Avatar

Shane Smith

Joined May 13, 2021

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Last activity Oct 16, 2021

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ACTIVITY OVERVIEW

Latest activity by Shane Smith

Shane Smith commented,

CommentWorking with articles in the knowledge base

Is there a way to get a "where used" list of every article link in Zendesk? We often have a situation where we have dozens of links to the same article in Guide and we need to update them (or remove them).

If there is an automated way to do this, please let me know. Thanks!

View comment · Posted Apr 06, 2021 · Shane Smith

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