Matthew
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Last activity
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Activity overview
Latest activity by Matthew-
Matthew commented,
Agree. strongly. and not a happy bunny this is an incredulous limitation and either an oversight by the development team or a sales ploy. we have deployed 4 separate instances. (as recommended by ...
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Matthew commented,
Agree. strongly. and not a happy bunny this is an incredulous limitation and either an oversight by the development team or a sales ploy. we have deployed 4 separate instances. (as recommended by ...
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Matthew commented,
hi Graeme, many thanks for your response. yes that would be the first point i would have headed to however the problem is, we don't use the help centre. for the simple fact no one would access it....
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Matthew created a post,
Creating Multiple Mail Distribution Lists
Answeredhi everyone, apologies if there is already a post on this subject. so here is the situation. we have to send out a planning update every morning to 37 different recipients (end users). at the mom...
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Matthew commented,
hi folks, as above we are the same. we have sales orders and PO's within tickets which we have to jeep archived for 6 years (audit purposes) - ideally we would like the option to Automate any close...
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Matthew commented,
Alejandro, my apologies for my late response. Thank you for the guidance. we have actually set an automation to raise priority and trigger against SLA under the business schedule. Works a treat. So...