Mike Bielby
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Latest activity by Mike Bielby-
Mike Bielby commented,
Sure, and thanks for the reply. It's true the agent can set the ticket that is now being looked at by R&D, but when we review the defects weekly we want to see only "Open" and > 7 days old with no ...
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Mike Bielby commented,
Wow! this little feature has been in play for 7 years now and I'm not sure it's resolved. It seems there is a standard use case that everyone that has a development group wants, but you taking 7 ...