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Sean Russell

Joined May 13, 2021

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Last activity Oct 22, 2021

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ACTIVITY OVERVIEW

Latest activity by Sean Russell

Sean Russell created a post,

Post Developer - Zendesk APIs

I need to be able to update a ticket's custom_field value with an integer via ZAF Client request (the field "type" is "integer"). Using the request options below, the request is successful and the correct ticket field is updated, however the value is a String instead of Integer. This isn't a huge issue, but will require parsing the value to an integer when reading it, which isn't ideal. Is there a way to change my request to preserve the value's numeric datatype?

The request looks like this:

const options = {
url:`/api/v2/tickets/${ticketID}.json`,
type:"PUT",
contentType:'application/json',
dataType:"json",
data: JSON.stringify({ticket: {custom_fields: [{id: 1500003010701, value: 12}]}}),
}
client.request(options)

And the resulting ticket field looks like this:

{
"id": 1500003010701,
"value": "12"
}

Is there a way to ensure the value will be an Integer (12) rather than a String ("12") ?

Posted Apr 12, 2021 · Sean Russell

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