Steve Bergstein

Christian - adding to how maddening it is that the feature isn't available is the lack of communication from you.  I'm sure that many of us here, as I do, work for software companies.  Is there some reason that:

• you are so uncommunicative?
• that you cannot update us on the progress (and setbacks) more regularly? 
• that you cannot give us at least a tentative delivery timeframe?

I know that it's hard and that things change over time, but managing customer expectations is part of the job of a product manager.

ZenDesk seems very focused on the ability to provide well-branded pages. Except for login. This is very, very surprising.

I'm in the midst of converting from another support system, so the ability to post a message explaining to my users why the support page looks so different - and why their old credentials no longer work - is key to this kind of transition.

Your inability to provide a timeline, even approximate (e.g. 4Q2014), is disappointing.  There's a long list of people above who've asked for this feature.