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Amado Hidalgo
Joined May 13, 2021
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Last activity Oct 27, 2021
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Latest activity by Amado Hidalgo
Amado Hidalgo commented,
Community comment Feedback - Ticketing system (Support)
I suggest you give Slack a try (https://www.zendesk.com/apps/slack). It works similar to what you describe and integrates nicely with Zendesk, which you can control via triggers using the Notify Target actions
View comment · Posted Jan 15, 2015 · Amado Hidalgo
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