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Allison Haun's Avatar

Allison Haun

Joined May 13, 2021

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Last activity Oct 16, 2021

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Latest activity by Allison Haun

Allison Haun commented,

CommentBusiness rules

Hi all, 

When creating a business rule based on a tag, does the rule match the entire tag or just portions of the tag text. 

For example - if I don't want a survey to fire on tickets that have the tag 'damaged_product' would the survey still fire on a ticket that has the tag 'damaged'

Thanks, 

Allison

View comment · Posted Jan 11, 2021 · Allison Haun

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