Recent searches


No recent searches

Jim Cobb's Avatar

Jim Cobb

Joined May 13, 2021

·

Last activity Oct 16, 2021

Following

0

Followers

0

Total activity

2

Votes

0

Subscription

1

ACTIVITY OVERVIEW

Latest activity by Jim Cobb

Jim Cobb commented,

CommentMeasuring success

How do you do a "Resolution time" SLA? Our SLA require that a ticket be resolved in X amount of business days depending on the importance of the ticket. Urgent must be resolved in 1 business day.

View comment · Posted Apr 23, 2021 · Jim Cobb

0

Followers

0

Votes

0

Comments