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Dan Vega
Joined May 13, 2021
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Last activity Oct 16, 2021
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Latest activity by Dan Vega
Dan Vega commented,
Hi Joel, thanks for taking a look and pointing that out. I have updated my comment to make it clear. Thanks again!
View comment · Posted May 18, 2021 · Dan Vega
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Dan Vega commented,
I made a Minerva interactive step-by-step guide to help you walk through enabling emoji texts replacement in Zendesk. Minerva is a guide that shows you where to click, and what to do next, so you can set this up on your own account. You can follow the link here for the step by step instructions:
View comment · Posted May 17, 2021 · Dan Vega
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Dan Vega commented,
I made a Minerva interactive step-by-step guide to help you walk through automatically redacting credit card numbers in Zendesk. Minerva is a guide that shows you where to click, and what to do next, so you can set this up on your own account. You can follow the link here for the step by step instructions:
View comment · Posted May 17, 2021 · Dan Vega
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Dan Vega commented,
I made a Minerva interactive step-by-step guide to help you walk through seeing all your agents in Zendesk. Minerva is a guide that shows you where to click, and what to do next, so you can set this up on your own account. You can follow the link here for the step by step instructions:
View comment · Posted May 17, 2021 · Dan Vega
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Dan Vega commented,
I made a Minerva interactive step-by-step guide to help you walk through changing the brand color in Zendesk. Minerva is a guide that shows you where to click, and what to do next, so you can set this up on your own account. You can follow the link here for the step by step instructions:
View comment · Posted May 17, 2021 · Dan Vega
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Dan Vega commented,
I made a Minerva interactive guide to help you walk through enabling the mobile app for Zendesk. Minerva is a guide that shows you where to click, and what to do next, so you can set this up on your own account. You can follow the link here for the step by step instructions:
https://www.minervaknows.com/howto/minervateam-zendesk-com-allow-admins-and-agents-to-use-the-the-mobile-app-b7i8mh2xj0kq.html?utm_source=forums&utm_medium=dan&utm_campaign=zendesk
View comment · Posted May 17, 2021 · Dan Vega
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Dan Vega commented,
I made a Minerva interactive step-by-step guide to help you walk through enabling Google Analytics in Zendesk. This is for those using Universal Analytics Tracking IDs and not the updated Google Analytics 4. Minerva is a guide that shows you where to click, and what to do next, so you can set this up on your own account. You can follow the link here for the step by step instructions:
View comment · Posted May 17, 2021 · Dan Vega
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Dan Vega commented,
I made a Minerva recipe to help you walk through setting up a new view. Minerva is a guide that shows you where to click, and what to do next so you can set this up on your own account. You can follow the link here for the step by step instructions:
View comment · Posted May 06, 2021 · Dan Vega
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