Stacy Areas
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Recent activity by Stacy Areas-
Translating Internal Notes
AnsweredCurrently Zendesk doesn't support translating internal notes. Our company support Japanese and Korean so some of our tickets will be in this language. We have agents that leave internal notes in sa...
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Restrict groups from viewing Side Conversations
It's great that we can stop certain groups from starting or replying to side conversation, but it would be great if we could also restrict those groups from viewing these side conversations. We hav...