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Jarl Frode Arntzen

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Latest activity by Jarl Frode Arntzen
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    Jarl Frode Arntzen commented,

    Is there a way to disable or reduce fuzzy search? We have the same issue here as well as an related issue. If our customers search for the word "workflow" we get maybe 10 results while if they se...

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    Jarl Frode Arntzen commented,

    Hi, Zendesk. We now have close to 200 different help articles for various parts of our appilcation. It has recently become more and more difficult to find the correct article and it took us a while...

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    Jarl Frode Arntzen commented,

    Hi, @... .  This will be releasing to everyone as soon as the EAP is finished. For more details, or to apply, see https://support.zendesk.com/hc/en-us/community/topics/360001933274 If I follow th...

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    Jarl Frode Arntzen commented,

    @...  Thanks for the swift response. So, the pale yellow "Note" sections in the articles has been implemented through manually adding <div class="note note" > ... </div> around the relevant text? O...

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    Jarl Frode Arntzen commented,

    @Nora Mullen How did you format this article so nicely? Is it just HTML, some WYSIWYG magic or markdown?