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David Hannah's Avatar

David Hannah

Joined Oct 22, 2021

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Last activity Oct 22, 2021

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Latest activity by David Hannah

David Hannah created a post,

Post Feedback - Help Center (Guide)

We've migrated our content to the new Help Center. The removal of a table tool in the WYSIWYG editor is rather annoying although we figured we could get around this by coding tables manually in the HTML editor (most of our articles contain tables of data). Although (on the face of it) you can do this, when you view the article in the browser the HTML table formatting is stripped out. It turns out the only way to display tables is by enabling the option to display "unsafe HTML". Why would tables be considered unsafe? Is this really by design? Also, if you look at the list of unsafe tags, table/td/tr are not there so why is Help Center behaving in this way? [As it happens, "href" is also considered unsafe - it would be an extremely odd knowledgebase that did NOT include links to other articles etc].

To be clear, I only want those with the ability to create KB articles to be able to format with tables etc; I'm not wanting community users to be able to do this in their forum posts. There appears to be no distinction in Help Center though. What am I missing?

Posted Sep 20, 2013 · David Hannah

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