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Ibrahim Aqqad
Joined May 13, 2021
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Last activity Mar 21, 2024
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Latest activity by Ibrahim Aqqad
Ibrahim Aqqad commented,
Amisha Sharma we are a few days away from March 2024. can you please confirm if these improvements are going to be available in march
View comment · Posted Feb 28, 2024 · Ibrahim Aqqad
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Ibrahim Aqqad commented,
Simon Blouner i 100% agree with you . it would be great if the summary includes the ide conversations and internal notes
View comment · Posted Aug 10, 2023 · Ibrahim Aqqad
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Ibrahim Aqqad commented,
Gorka Cardona-Lauridsen is there a reason why custom fields data for solved tickets over a certain age are blank. i would expect the product column to show Intake and Time as a value
View comment · Posted May 17, 2023 · Ibrahim Aqqad
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Ibrahim Aqqad commented,
i would like to add my Vote to having this feature. it will provide visibility to managers and ticket assignment
View comment · Posted Mar 04, 2022 · Ibrahim Aqqad
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Ibrahim Aqqad commented,
up voting this request
View comment · Posted Jun 05, 2021 · Ibrahim Aqqad
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Ibrahim Aqqad commented,
this all comes down to the ability of updating closed tickets. i am sure this is a prerequisite to be able to then redact information. here is a link to the ability to update closed tickets feature request so people can upvote
View comment · Posted Jun 05, 2021 · Ibrahim Aqqad
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Ibrahim Aqqad commented,
adding my vote to this
View comment · Posted Jun 05, 2021 · Ibrahim Aqqad
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Ibrahim Aqqad commented,
at least make this possible Via API. it should be straight forward to implement this via API
View comment · Posted Jun 05, 2021 · Ibrahim Aqqad
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