BrianCoppola

1. Community
2. Feedback - Help Center (Guide)
3. Enable custom ticket field columns to be added to the request table in Help Center my activities page

+1 - we require custom fields to be visible to the Request List Page and Request page for our customers to respond to tickets properly. After reading every post out there on this subject, it seems ...

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• BrianCoppola
• Created April 12, 2016 17:36
• 1 vote

1. Community
2. Discussion - Tips and best practices from the community
3. Export view to CSV file without 10 min limit

Hi Jessie, Thanks for the info on the API - I have gone through it.  Here is my goal - I want to export a specific view to a CSV, but with the public comments and the attachment link. I need those ...

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• BrianCoppola
• Created February 04, 2016 23:03
• 0 votes

1. Community
2. Discussion - Tips and best practices from the community
3. Export view to CSV file without 10 min limit

This works well for me.  Does anyone know how to or if it is possible to export the following: 1. all public comments, not just the original  2. links to attachements   Thanks, Brian

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• BrianCoppola
• Created February 04, 2016 19:27
• 0 votes