Jamie Bridge

Hi Jessica,

It's not going to happen.  Despite many Zendesk users demanding this option, they've decided that on our behalf it's not important.

How frustrating (yes, Zendesk, I know you sympathize with my frustration, no need to mention it).  The thing would be just to break down and finally implement this feature that people have been clamouring about for over five years.

Jamie

@... : we have the exact same use case as @....

That is, we need our customers to be able to just whiz in and leave us feedback without going over the hurdle of creating an account. Sure, a CAPTCHA would be great, but let people just create comments.

While waiting for ZenDesk to bring out this feature, we have to do clunky work-arounds like use other products such as public Google forms and whatnot.

Please help this become a reality for the great number of people who have been requesting this feature.