
Moss
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Total activity22
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Last activity
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Activity overview
Latest activity by Moss-
Moss commented,
Jen Cole did you have any luck with getting tickets to not assign to agents? We'd love to use the agent status for our team but don't want to automatically assign tickets to agents.
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Moss commented,
+1 on our team looking in incorporate this feature. Since Zendesk has it available on their end I would hope that it can be pushed to your customers sooner rather than later.
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Moss commented,
Hi Jacob,Thanks for that. I was pretty sure I tried that previously but the formatting of the rest of the page was getting messed up. I must have been doing something else that I didn't notice the ...
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Moss commented,
Hi everyone,I'm trying to hide the article ratings from the search results page. I'm having trouble modifying the code in order to remove this. Would somebody be able to help point me in the right ...
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Moss commented,
Hi @..., I have a question regarding the data collection step. We have our flow builder setup with a data collection step to gather users information which is working properly when they end up on t...