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Danijel Moric

Joined May 16, 2021

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Last activity Oct 26, 2021

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ACTIVITY OVERVIEW

Latest activity by Danijel Moric

Danijel Moric commented,

CommentRouting

Ola Timpson - Thank you!! That worked!! I thought it was necessary to add a view in the routing page to connect/filter the tickets. 

View comment · Posted Mar 10, 2021 · Danijel Moric

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Danijel Moric commented,

CommentRouting

Hi all, trying to setup skill-based routing for my team.

Following the guide I am almost there. The problem is when I add the rule "Skills is Current user's skill" to the testing view, I receive the error saying the view can't be saved. Any way I can figure out why is the error appearing? The preview is correct but I can't save the view.

View comment · Posted Mar 09, 2021 · Danijel Moric

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