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Danijel Moric

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Latest activity by Danijel Moric
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    Danijel Moric commented,

    1. Objects and rules
    2. ...
    3. Routing
    4. Using skills-based routing

    Ola Timpson - Thank you!! That worked!! I thought it was necessary to add a view in the routing page to connect/filter the tickets. 

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    Danijel Moric commented,

    1. Objects and rules
    2. ...
    3. Routing
    4. Using skills-based routing

    Hi all, trying to setup skill-based routing for my team. Following the guide I am almost there. The problem is when I add the rule "Skills is Current user's skill" to the testing view, I receive th...

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    • Danijel Moric
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