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Richard Haycraft
Joined May 16, 2021
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Last activity Oct 26, 2021
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Latest activity by Richard Haycraft
Richard Haycraft commented,
It works ! :)
Thanks Sergei
View comment · Posted Feb 03, 2021 · Richard Haycraft
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Richard Haycraft commented,
Thanks Sergei for your answer.
I'm just making deductions here but maybe you can confirm.
We haven't added an email address for support. Our email is support@ourdomain.zendesk.com.
I can't add our support address because it's been used as the admin email address.
So if I change that and add our support address (as I believe I should), will I then get the "see details" dropdown ?
Many thanks,
Richard
View comment · Posted Feb 03, 2021 · Richard Haycraft
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Richard Haycraft commented,
Hello,
I'm going quietly nuts trying to do the Zen verification.
The instructions in this article don't appear to be correct or I'm missing something.
I've set up mail mail redirections and they work but the replies come back from ourdomain.zendesk.com. We want them to come back from ourdomain.com.
I've also set up the SPF record and it appears to be OK.
The trouble is that I can't find the domain verification value and I get stopped hereWhere do I find the "see details" part ?
Many thanks
Richard
View comment · Posted Feb 03, 2021 · Richard Haycraft
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