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Ian G
Joined May 16, 2021
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Last activity Apr 10, 2023
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Latest activity by Ian G
Ian G commented,
Will the change also go into effect for the Organization/User views in the future?
Also, curious if it's possible to force a width for our users. Will that just depend on the set width of the app?
View comment · Posted Apr 10, 2023 · Ian G
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Ian G commented,
This seems crazy low. Almost to a point where it's unusable. Is there any option to raise this?
View comment · Posted Jan 17, 2023 · Ian G
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Ian G commented,
This provides us with a really really poor experience. What if we have two people who are married:
John & Jane Smith
We currently have Jane Smith in Zendesk with the email jsmith@xyz.com
We find out that this email belongs to John Smith, but he's not a user yet
We want to create a new user for John Smith and move the email from one user to another, but don't have Jane's email yet.
How do we handle it without creating a world of chaos for our agents?
This is a really awful constraint that should be prioritized, IMO.
View comment · Posted Dec 28, 2022 · Ian G
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