Marko Lukač
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Last activity
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Activity overview
Latest activity by Marko Lukač-
Marko Lukač commented,
As someone who also does B2B support, I also agree that the new ordering of messages in tickets in the new agent workspace (oldest on top) is slowing down our productivity. Most of the other featur...
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Marko Lukač commented,
Hello, My organization also uses Zendesk for B2B support and the only channel we use is email. We would also appreciate to have the option for a more "email-like" flow of communication in a ticket,...