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Universal Audio

Joined Oct 22, 2021

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Last activity Sep 12, 2022

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ACTIVITY OVERVIEW

Latest activity by Universal Audio

Universal Audio commented,

CommentTicket management

Actually, when you auto recover, you can look at the header information of the email and there is greater information why there was a failure, like SPF and DMARC failures.

View comment · Posted Sep 12, 2022 · Universal Audio

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Universal Audio commented,

CommentTicket management

I've used the export to try and determine why tickets are suspended.  However, there is no error information on the export.  There is a cause ID column, but I couldn't find a legend (plus they are mostly 0).  How can I find the reason why a ticket has been put in the suspended state?

View comment · Posted Sep 12, 2022 · Universal Audio

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Universal Audio commented,

Community comment Feedback - Help Center (Guide)

I'm trying not to become disillusioned, but I posted to this ~a year ago, have been following and watching this grow and grow and have never had any commitment from ZD that this feature is ever going to come to fruition.  I'm at the point that I, regrettably,  am starting consider other options as I approach the end of my contract period.

I love a lot of things about ZD, but for my use case, this is an enormous amount of work every time we have a software of product release.

Hey Zendesk, should we just give up on hoping this will be developed?

View comment · Posted Nov 04, 2016 · Universal Audio

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Universal Audio commented,

Community comment Feedback - Help Center (Guide)

+1 for me....

View comment · Posted Jan 06, 2016 · Universal Audio

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