Jonathan Collins
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Total activity8
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Last activity
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Activity overview
Latest activity by Jonathan Collins-
Jonathan Collins commented,
Actually, when you auto recover, you can look at the header information of the email and there is greater information why there was a failure, like SPF and DMARC failures.
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Jonathan Collins commented,
I've used the export to try and determine why tickets are suspended. However, there is no error information on the export. There is a cause ID column, but I couldn't find a legend (plus they are ...
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Jonathan Collins created a post,
Zendesk Support/NetSuite/Shopify Integrations
Does anyone have experience with integrating ZD Support with NetSuite and Shopify? I see that in the app store there are apps from Folio3 and Celigo. Wondering if anyone has experience with eithe...
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Jonathan Collins commented,
I'm trying not to become disillusioned, but I posted to this ~a year ago, have been following and watching this grow and grow and have never had any commitment from ZD that this feature is ever goi...
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Jonathan Collins commented,
+1 for me....