Stephen Unterberg

This issue was reported nearly 10 years ago.  I am surprised and disappointed that such a simple matter like this has not yet been addressed in such a time frame.  

This is a significant shortcoming for our team.  

Any chance this significant issue is going to be looked into?   I cannot offer Explore to our department heads out of concern that someone with an edit role can delete other department's Dashboards.   I need to know so I can put in a purchase order for a 3rd party system and remove "Explore" as one of our reasons to justify our enterprise level licensing. 

Thank you for your prompt response.  I very much appreciate it.

As I noted in my response above, "I need to share my dashboards with others who edit and delete their own set of dashboards."  Your solution will prohibit my colleagues from being able to work on their own dashboards.   It is also not scalable as we will have 20 other departments who will be facing the same challenge I am facing today.  

I don't understand why and how Zendesk is not putting in some incredibly simple solutions that we came up with back in the 1990's:
1. A way to recover from critical and very expensive work on our system.
    1a. It is amazingly too easy for someone to simply delete hundreds of hours of work and there is not way to recover from it.

2. A very simple two tiered system of access to our dashboards.   Or some way to allow a type of access via tagging.... something? anything?

This is ridiculously unacceptable!  I lost over 25 hours of billable work when another agent I shared it with accidentally deleted it (thinking he was on his team's dashboard at the time of his "oops" moment).

Is there a way to share a dashboard with others so that they cannot delete or edit it?  I need to share my dashboards with others who edit and delete their own set of dashboards. We are on the same team.