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George Denison

Joined Sep 15, 2022

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Last activity Sep 15, 2022

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George Denison commented,

Community comment Feedback - Help Center (Guide)

Really would love to have this feature too!!

We've tried many suggested workarounds, custom code ideas, and even had one of our devs look into it, but nothing has worked. The last workaround we attempted was to add a "hide-search" label to specific guides and then add custom code to omit those labeled guides from search results and search autocomplete.

Ideally, if Zendesk could implement this as a feature, I see this as a checkbox in the Guide editor sidebar to "hide from search." 

I've been searching for a solution for a long time, dug through posts dating back a few years, but earlier this year all of the old posts asking for this feature disappeared from the Community site. Happy to see this resurface and hope that a feature can be added or a working solution will be suggested.

View comment · Posted Sep 15, 2022 · George Denison

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