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Carrie Modon
Joined May 17, 2021
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Last activity Oct 22, 2021
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Latest activity by Carrie Modon
Carrie Modon commented,
Community comment Feedback - Ticketing system (Support)
We have created a special view to capture all tickets that have no group and no assignee so as to not 'lose' these tickets. It would be very helpful if the last group/assignee would be carried forward to the follow up ticket so that these tickets are not delayed in any way from being routed to an appropriate resource.
View comment · Posted Apr 12, 2012 · Carrie Modon
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