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jason
Joined Sep 13, 2022
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Last activity Sep 13, 2022
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Latest activity by jason
jason commented,
Community comment Feedback - Chat and Messaging (Chat)
Any update on this?
View comment · Posted Sep 13, 2022 · jason
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jason commented,
CommentLive chat agent guide
Hello Dainne Kiara Lucena-Laxamana
Thanks for the response. I will upvote the other.
We do have separate views for groups. This could help work around the issue. However, there is a view refresh issue. Agents have to continually refresh the view and/or browser tab to get updated views. This is not ideal as chats should be real-time.
View comment · Posted Sep 13, 2022 · jason
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