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jason

Joined Sep 13, 2022

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Last activity Sep 13, 2022

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jason commented,

Community comment Feedback - Chat and Messaging (Chat)

Any update on this? 

View comment · Posted Sep 13, 2022 · jason

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jason commented,

CommentLive chat agent guide

Hello Dainne Kiara Lucena-Laxamana

Thanks for the response. I will upvote the other. 

We do have separate views for groups. This could help work around the issue. However, there is a view refresh issue. Agents have to continually refresh the view and/or browser tab to get updated views. This is not ideal as chats should be real-time. 

View comment · Posted Sep 13, 2022 · jason

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