jason

1. Community
2. Feedback - Chat and Messaging (Chat)
3. Re-assigning a Chat should Alert the new Assignee with a Sound - Zendesk Agent Workspace

Any update on this? 

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• jason
• Created September 13, 2022 15:27
• 0 votes

1. Chat
2. ...
3. Live chat agent guide
4. Editing your chat notification settings

Hello Dainne Lucena Thanks for the response. I will upvote the other.  We do have separate views for groups. This could help work around the issue. However, there is a view refresh issue. Agents ha...

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• jason
• Created September 13, 2022 15:01
• 0 votes