Roy Landman
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Total activity18
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Last activity
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Activity overview
Latest activity by Roy Landman-
Roy Landman commented,
Toby Sterrett I mean a vendor that created a normal ticket via channel that could be email, but also ticket form, chat (doesn't matter, the case is the same) and add that ticket as an email side co...
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Roy Landman commented,
This would be such a major improvement, being able to merge a ticket as a side conversation to a ticket. We see multiple Zendesk instances where there is need for this, in mostly two situations: T...
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Roy Landman commented,
Is it possible to include the correct links (with host mapping) to different help centers depending on the brand a ticket is being created in? The situation: we would love to have a help center lin...
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Roy Landman created a post,
Block/suspend and/or report spam users in Whatsapp
Spam Whatsapp users are starting new conversations with the same phone number, but there is no way to block/suspend and/or report this user(s) from sending new messages because in Zendesk is consta...