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Andrew Lott
Joined May 17, 2021
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Last activity Oct 22, 2021
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Latest activity by Andrew Lott
Andrew Lott commented,
Community comment Feedback - Ticketing system (Support)
Oh, just what I was looking for! I have A,B,C,D,E in an organisation. A & B want to get emails for all tickets submitted, but C,D,E only need emails for tickets they submit themselves. Seems to be the same as these posts:
https://support.zendesk.com/entries/157536-ability-to-automatically-add-cc-targets-for-new-tickets
https://support.zendesk.com/entries/187368-add-person-to-cc-as-an-action-in-triggers
View comment · Posted Jun 24, 2010 · Andrew Lott
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