Juan Moreno

Total activity

9
Last activity

October 22, 2021 15:50
Member since

May 17, 2021 00:02
Following

0 users
Followed by

0 users
Votes

3
Subscriptions

3

Activity overview

Latest activity by Juan Moreno

Juan Moreno commented, October 08, 2021 02:32
I've followed the instructions on this article but for some reason when I try to use one of the metrics it gives me the following error: "The set of calculations isn’t valid. The calculated attribu...
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- Juan Moreno
- Created October 08, 2021 02:32
- 0 votes
Juan Moreno created a post, July 22, 2021 04:18
Re-assigning a Chat should Alert the new Assignee with a Sound - Zendesk Agent Workspace
1. Community
2. Feedback - Chat and Messaging (Chat)
When a chat is re-assigned to another agent/group that agent/group should be alerted with a notification sound. Use case: Agents do not spend their entire day looking at the notification button. Th...
- Juan Moreno
- Created July 22, 2021 04:18
- 7 followers
- 4 comments
- 8 votes
Juan Moreno commented, July 20, 2021 04:32
We need this too.
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- Juan Moreno
- Created July 20, 2021 04:32
- 1 vote

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